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Western Digital Data Recovery Plan

Worry-Free
Ontrack® offers decades of expertise in data recovery with a very high success rate.

Money-Back Guarantee
If Ontrack cannot retrieve data due to covered data loss events, Western Digital will refund you the full plan price1.
Affordable Solution
Without a Data Recovery Plan, single drive recoveries under Ontrack’s Standard Service Level can range from ~€1000 - €20002.
We’ve partnered with Ontrack to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. For a low, one-time fee, the plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1.
Have Questions? Learn More
- 1. Limitations apply. See Data Recovery Plan Terms & Conditions.
- 2. Source: Ontrack data for calendar year 2022. Cost range will vary depending upon Service Level, type of device, cause of data loss, drive condition, and other factors.
- 3. Use of an internal HDD in a RAID configuration or device will void the Data Recovery Plan purchased with the product.
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Full Specifications
- Four-bay enclosure, 0 – 20 TB
- Dual USB 3.0 expansion ports
- Dual Gigabit Ethernet
- 2.0 GHz processor
- 512 MB of system memory
- PC/Mac® compatible
- RAID 0, 1, 5, 10; JBOD, spanning
- Easy drive install and hot swap
- Twonky 7.2 DLNA® 1.5 & UPnP® certified media server
- iTunes® support
- Anywhere access from computers, tablets and smartphones with My Cloud desktop and mobile apps
- A full suite of third-party apps
- Dual power and network redundancy
- Optimized for WD Red™ drives with WD’s exclusive NASware™ technology
System Requirements
- Windows® 8.1 or earlier, Windows 7, Windows Vista® or Windows XP (32 bit) SP 3 operating systems
- Mac OS® X Mavericks, Mountain Lion™, Lion™ or Snow Leopard® operating systems
- DLNA® /UPnP® devices for streaming
- Router with Internet connection
Supported Browsers
- Internet Explorer® 8 or higher
- Safari® 6 or higher
- Firefox® 21 or higher
- Google Chrome™ 27 or later on supported Windows and Mac OS platforms
Compatibility may vary depending on user's hardware configuration and operating system.
- USB 3.0
- Gigabit Ethernet
- Private cloud storage
- Ethernet cable
- Power supply and cable
- Quick Install Guide
- Four-bay enclosure, 0 – 20 TB
- Dual USB 3.0 expansion ports
- Dual Gigabit Ethernet
- 2.0 GHz processor
- 512 MB of system memory
- PC/Mac® compatible
- RAID 0, 1, 5, 10; JBOD, spanning
- Easy drive install and hot swap
- Twonky 7.2 DLNA® 1.5 & UPnP® certified media server
- iTunes® support
- Anywhere access from computers, tablets and smartphones with My Cloud desktop and mobile apps
- A full suite of third-party apps
- Dual power and network redundancy
- Optimized for WD Red™ drives with WD’s exclusive NASware™ technology
System Requirements
- Windows® 8.1 or earlier, Windows 7, Windows Vista® or Windows XP (32 bit) SP 3 operating systems
- Mac OS® X Mavericks, Mountain Lion™, Lion™ or Snow Leopard® operating systems
- DLNA® /UPnP® devices for streaming
- Router with Internet connection
Supported Browsers
- Internet Explorer® 8 or higher
- Safari® 6 or higher
- Firefox® 21 or higher
- Google Chrome™ 27 or later on supported Windows and Mac OS platforms
Compatibility may vary depending on user's hardware configuration and operating system.
- USB 3.0
- Gigabit Ethernet
- Private cloud storage
- Ethernet cable
- Power supply and cable
- Quick Install Guide
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Ratings & Reviews
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